Business & Work
What Will I Learn?
The five modules of this course look at key aspects of successful sales, focusing especially on closing techniques. You’ll learn about ‘closing positively’, understanding factors that drive buying decisions, building credibility throughout the sales process, advanced sales techniques and negotiating in sales situations.
Who Is It For?
This course is ideal for those working in, or applying for, sales based positions. It’s a great addition to a CV that will give you an edge over other candidates and will no doubt lead to a more confident, successful technique when closing those sales. Those working on commission will find this course very useful in helping them hit those targets and ultimately earn more money!
Key Learning Points
Work through five detailed modules to perfect your closing techniques and boost your confidence when selling.
Understand the term ‘closing positively’ and its importance.
Study time and pace in successful sales pitches.
Learn how to develop strong customer-vendor relationships.
Study three key issues that influence a buyer.
Look at the purpose and importance of a good sales brief.
Learn how to write and present a sales pitch.
Understand how to react to potential buyer’s comments, concerns and suggestions.
Discover why credibility is vital and how to increase it.
Learn how to mirror body language to increase rapport.
Study the psychological stages buyers move through and how to use them to your advantage.
Learn what questions to ask your potential buyer.
Understand selling the benefits to the buyer, exceeding expectations and not restricting focus to a product or service.
Gain an understanding of cross-selling.
Learn why you shouldn’t be put off by the first ‘no’.
Move on to learning how to get past the most common objections.
Discover ways to resolve deadlock situations.
Feel confident in deciding when to walk away and when to negotiate further.
Advantages of this Course
Enjoy 12 months access to this course. Learn at your own pace and revisit whenever you need a refresher.
Five modules and a time commitment of 6-8 hours make this course perfect for busy professionals.
Enjoy the peace of mind of studying an IVCAS approved course.
There are no qualification or experience requirements for this course – just a keen interest in improving your sales technique.
Boost your confidence both in the workplace and in everyday negotiations.
Show your employer that you’re serious about a successful career in sales and put yourself ahead of the pack for promotion.
A fantastic additional to a CV for anyone applying for sales based positions.
Receive a certificate on completion to prove your closing techniques skillset.
Technical support is on-hand if you need it.
This course is full of practical and confidence-boosting tips and techniques to enable you to close the deal on a successful career in sales.
Unit of Study
Understanding Factors That Drive Buying Decisions
Building Credibility Throughout the Sales Process
Advanced Sales Techniques
Negotiating in Sales Situations
1 gigahertz (GHz)
Internet Explorer 8 or above
Safari 6 or above
Windows, Mac, iPhone, iPad, Android